Frequently Asked Questions

Everything you need to know about shopping with Sea Level.

What is the Sea Level return policy?

We offer a 30-day return window for all unworn items in original packaging with tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Do you offer international shipping?

Yes, Sea Level ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your body type.